Shipping & Returns
Shipping Policy
To secure your order and ensure a smooth process, we kindly request a 20% payment upon placing your order. The remaining balance can be settled at the time of delivery. This payment structure allows us to start crafting your order with dedication while providing you with flexibility and peace of mind until your furniture is ready to enhance your space.
Delivery Time -
Since each order is meticulously crafted to meet your unique specifications, we kindly ask for 30 days to ensure the utmost attention to detail and excellence. This "made to order" approach ensures that your furniture will be a perfect reflection of your vision and preferences. We appreciate your patience and promise that the result will be well worth the anticipation. Thank you for choosing us to bring your furniture dreams to life!
Update on the Order -
We understand how important it is to stay informed about your order's progress. That's why we are dedicated to providing you with timely updates every step of the way. From the moment you place your order to its crafting and shipping, you can count on us to keep you informed. Expect regular updates, so you're always in the know about the status of your order.
Return Policy-
We want you to love your purchase. Therefore, we offer returns only in the unfortunate event of physical damage to the product during transit or delivery. Our dedicated team will swiftly address any such issues to ensure you receive a replacement or refund, ensuring your experience with us remains exceptional. Please feel free to reach out to us in case of any concerns, and we will be more than happy to assist you.